Are funeral homes allowed to tell consumers to come in for price information instead of providing it over the phone?

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Funeral homes are prohibited from requiring consumers to come in for price information instead of providing it over the phone. This regulation is rooted in the Federal Trade Commission's Funeral Rule, which aims to promote consumer protection in the funeral industry. The rule requires funeral providers to give consumers accurate, clear, and timely information about prices and services, thereby ensuring transparency.

Providing price information over the phone makes it more accessible for consumers to make informed decisions without the pressure or inconvenience of visiting a funeral home. This is particularly important as it allows individuals to compare prices and services more easily, contributing to more equitable practices within the industry.

The other choices would not align with the regulations set forth by the FTC, as they imply conditions or restrictions that do not uphold the standard of consumer rights in accessing price information.

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